Frequently Asked Questions (FAQ)
| Characteristic | Shared Hosting | VPS-VDS | Dedicated Server |
|---|---|---|---|
| Point | A place on a file server with a common environment for hundreds of sites. | A VM with guaranteed resources and root access. | The physical server is under sole ownership. |
| Resources | Shared, with CPU/RAM limits (CloudLinux). | Allocated only to you. They do not depend on the "neighbors". | All 100% of the hardware resources. |
| Administration | Only via the Control Panel (ISP, cPanel). Software installation is limited. | Full root access. Installing any software, up to and including rebuilding the kernel. | Full control over hardware (IPMI/iDRAC). |
| Typical projects | Business card sites, blogs, and small online stores. | Highly loaded CMS (1C-Bitrix), games, VPN servers, test environments. | Large portals, SaaS, Big Data, and license-demanding projects. |
Technically, we use these terms synonymously as part of our services. Both refer to a virtual file server with KVM hardware virtualization, where specific CPU cores and memory are allocated to you. Some providers call OpenVZ — VPS, and KVM — VDS. We only use KVM for maximum isolation and stability.
Virtualization: Exclusively KVM. This guarantees complete isolation of resources and the ability to install your own OS kernel (including Windows, Docker, and TUN/TAP VPN tunnels).
Processors: Intel Xeon Gold CPU (frequency up to 3.7 GHz, Turbo Boost).
Disk subsystem:
- SSD/NVMe tariffs: A fault-tolerant array based on NVMe or Enterprise-class analogues with Triple mirroring for data protection.
Communication channel: 1 Gbit/s (with tariff prioritization).
| Parameter | KVM (Recommended) | OpenVZ |
|---|---|---|
| The OS kernel | Own, independent of the host machine. | The host server core is used. |
| Installing Windows | Yes | No (Linux only) |
| Installing VPN/Docker | Full support (TUN/TAP modules). | It often requires the inclusion of modules by the provider. |
| Overhosting | Excluded. | It is possible with an unscrupulous provider. |
- Europe: Germany, the Netherlands, Poland.
- North America: USA
Use the recommendation table below. The parameters can be changed for the better at any time.
| Project type | Recommended configuration | Note |
|---|---|---|
| WordPress/Joomla (up to 10k visas) | 1-2 vCPU, 2-4 GB RAM, NVMe | Cache and fast disks are important. |
| 1C-Bitrix | Minimum 2 vCPUs, 4 GB RAM | It is demanding on memory and disk I/O. |
| Online Game/VPN/Proxy | 1-2 vCPU, 1-2 GB RAM | Low latency and channel width are important. |
| Forex Advisor | 1 vCPU, 1-2 GB RAM | Requires 24-hour uptime and static IP. |
| Windows Server | Minimum 2 vCPUs, 2-4 GB RAM | The OS consumes a significant amount of memory in idle. |
- On KVM: The increase in CPU and memory occurs through the support service in the ticket. To apply disk changes, you may need to manually expand the partition in the OS or reboot.
- On a Dedicated fileserver: Hardware upgrade (adding RAM or disks) is performed by data center engineers during business hours (usually 1-3 hours of downtime).
Payment methods:
- Bank cards
- Online payments and electronic systems
- Cryptocurrency
Filtering of garbage traffic at the network level (L3-L4).
It includes application-level behavior analysis (L7 HTTP/HTTPS), hidden checks (JS Challenge), protection against CMS parsing and brute force (WordPress, Bitrix).
- Spam mailings (any volume > 300 emails/hour from hosting).
- Phishing, port scanning, virus software.
- Adult websites with content.
- HYIP, mutual aid cash desks, financial pyramids.
Schedule: 24/7/365, seven days a week.
Communication channels:
- Ticket system (from your Personal Account).
- Email:
Reaction time:
- Critical incidents (the fileserver is not pinging): up to 15 minutes.
- Consultations and setup: up to 1 hour.
- Check the modules: For OpenVPN/WireGuard to work on KVM, the TUN/TAP module must be enabled. It is enabled by default.
- ISP Lockout: Check if your home provider is blocking VPN protocols (PPTP/L2TP are often cut). It is better to use protocols based on UDP/443 or WireGuard.
- IP reset: If your IP is included in the country's ban list (for example, RCN in the Russian Federation), we will replace the IP. Replacement is paid.
- cPanel/ISPmanage͏r: /ho͏m͏e/Y͏OUR_LOGIN/domains/YOUR_DOMAIN/public_ht͏ml/
- VestaCP: /home/admin/web/YOUR_DOMAIN/public_htm͏l/
- Folders: 755
- Script files (.php/.html ): 644
- Configuration files (with passwords): 400 or 440
- Uploads folders: 755 or 775 (never install 777 — it's a security hole).
The virtual hosting uses a bundle of LiteSpeed + CloudLinux. The php_value and php_flag directives in .htaccess are prohibited and give error 500.
The PHP settings are changed only through the .user.ini file in the root of the site or using the "Select PHP version" interface in the Control Panel.